Requirements
You must be an Admin or Owner of the Arca workspace to enable and configure the Email integration.Enable the integration
Open Integrations settings
In Arca, click your workspace name in the top-left, then go to Settings →
Integrations.
Select a default list
Use the Default list dropdown to choose the list where email-created
tasks will be placed. A list is required before the integration can be
enabled.
Set a default priority (optional)
Use the Default priority dropdown to assign a priority to every task
created via email. If you leave this blank, tasks are created with no
priority.
Your workspace email address
After enabling the integration, a unique address in the formatarca+<token>@intake.getarca.app is shown on the settings page. Copy it with the copy button next to the field.
Any email sent to this address creates a task in the configured list:
| Email field | Mapped to |
|---|---|
| Subject | Task title |
| Body (plain text or HTML) | Task description |
| Attachments | Task attachments (up to 25 MB total per email) |
The email address is unique to your workspace and secret, anyone who has it
can create tasks. Keep it private or reset it if it is ever shared
accidentally.
Update settings
You can change the default list and default priority at any time without resetting your email address:- Go to Settings → Integrations → Email.
- Update the Default list or Default priority fields.
- Click Save Settings.
Reset the email address
Resetting generates a new email address and immediately invalidates the old one. Any forwarding rules or contacts using the old address will stop working.- Go to Settings → Integrations → Email.
- Scroll to the Reset Email Address section and click Reset.
- Confirm the action.
Disconnect the integration
Disconnecting removes the email address permanently. Any emails sent to the old address will no longer create tasks.- Go to Settings → Integrations → Email.
- Click Disconnect in the actions bar.
- Confirm the action.
Troubleshooting
I forwarded an email but no task was created
I forwarded an email but no task was created
Check that the integration is still enabled by going to Settings →
Integrations → Email. If it shows as connected, verify that you forwarded
the email to the exact address shown on the settings page, including the
arca+ prefix. Addresses are case-insensitive; extra spaces or characters
in the address will cause delivery to fail.Attachments are missing from the task
Attachments are missing from the task
The Email integration supports attachments up to 25 MB total per email. If
the combined size of all attachments exceeds this limit, attachments may be
skipped. Try resending with smaller or fewer files.
I want to send emails from a different email address
I want to send emails from a different email address
The integration accepts email from any sender, there is no allowlist. As
long as the email is delivered to the correct workspace address, a task will
be created regardless of who sent it.
My email address was shared accidentally
My email address was shared accidentally